Company Name: Resigame inc
Tel:(315)621-4707
Email: support@tanstrider.shop
Business Address: RM120 516W Friendly Ave,1st Floor,Greensboro,NC 27401
Contact Information
Best for order questions, product inquiries, returns, and warranty claims.
Phone
+1 (862) 858-2626
Available Monday–Friday, 9:00 AM – 6:00 PM (Eastern Time).
Get in Touch
At Tanstrider (operated by RESIGAME INC), we're committed to providing reliable customer support and making sure your shopping experience is smooth from start to finish. Whether you have a question about an order, need help choosing the right gear, or want to check on a return, our team is ready to assist you.
Response Times
| Day | Hours (Eastern Time) | Expected Response |
| Monday – Friday | 9:00 AM – 6:00 PM | Within 24 hours |
| Saturday – Sunday | Closed | Next business day |
| Holidays | Closed | Next business day |
Peak seasons: During high-volume periods (such as Black Friday, Cyber Monday, and holiday sales), responses may take up to 48 hours. We appreciate your patience and will get back to you as quickly as we can.
Before You Reach Out
To help us assist you as quickly as possible, please have the following information ready when you contact us:
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Your order number — found in your order confirmation email or your account dashboard.
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Product name — the specific item you're asking about.
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Clear photos — if you're reporting a damaged, defective, or incorrect item, please attach photos showing both the issue and the packaging.
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Your shipping address — in case we need to arrange a replacement or return.
Email is the fastest way to reach us for most inquiries, and it gives us a written record to reference so we can serve you better.
What Can We Help With?
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Order support: Order status, tracking, modifications, and cancellations.
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Product questions: Specs, materials, sizing, compatibility, and recommendations.
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Returns & exchanges: Free return labels, refund status, and exchange requests. View our Return & Exchange Policy.
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Warranty claims: Defects in materials or workmanship covered under our product warranty. View warranty details.
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Payment & billing: Payment methods, refund processing, and billing inquiries.
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Account support: Login issues, password resets, and account updates.
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Privacy requests: Accessing, correcting, or deleting your personal information, and data-sharing opt-out requests. View our Privacy Policy.
Mailing Address
Tanstrider (RESIGAME INC)
516 W Friendly Ave, Room 120 (1st Floor)
Greensboro, NC 27401
United States
This is our business address for official correspondence. Please do not send packages without contacting us first to obtain a return authorization and a pre-paid shipping label — unauthorized packages may be refused upon delivery.
Stay Connected
Follow us on social media for product updates, outdoor tips, and exclusive offers:
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Instagram: @tanstrider
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Facebook: facebook.com/tanstrider
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YouTube: @tanstrider
For customer service inquiries, please use email or phone — our support team doesn't monitor direct messages on social media, so email is always the fastest way to get help.