Tanstrider Portable Insulated Cooler Box with Ice Crystals (Hot & Cold Dual Use)
Tanstrider Portable Insulated Cooler Box with Ice Crystals (Hot & Cold Dual Use)
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Tanstrider Portable Insulated Cooler Box with Ice Crystals (Hot & Cold Dual Use)
SHIPPING INFORMATION
SHIPPING INFORMATION
Thank you for your order!
We'll process your order within 1–2 business days of receiving payment. If any issues arise, we'll notify you promptly.
Estimated delivery times (calculated from the ship date):
- Contiguous U.S. (48 states): 3–5 business days
- Alaska, Hawaii, and Puerto Rico: 5–8 business days
Once your order ships, you'll receive a confirmation email with your tracking number. Please note that it may take a short time for tracking activity to update after the label is created. Estimated delivery times are not guaranteed and may vary due to carrier delays, weather, or peak seasons.
Questions? Contact us anytime at support@tanstrider.shop.
WARRANTY
WARRANTY
We Believe in What We Build
At TANSTRIDER, we understand the importance of reliable gear in the backcountry. That’s why our products are engineered to meet the highest quality standards and rigorously tested before reaching you.
Return & Exchange
Conditions of return
- Returns must be made within 7 days of receipt.
- Items must be new, unused, and in original condition.
- Includes all original tags, packaging, and components.
- Proof of purchase is required.
Damaged Items
If your product arrives damaged due to packaging issues, please contact us within 3 days of receipt, and we will arrange a replacement.
Warranty
If you encounter an issue covered by the TANSTRIDER Limited Warranty, please contact our team for assistance. We’re here to help you get started.
HOW LONG CAN THIS COOLER KEEP FOOD AND DRINKS COLD?
The TANSTRIDER insulated cooler is designed to help keep food and beverages cold for approximately 12–24 hours under suitable conditions.
Actual cooling performance depends on the outside temperature, the amount of ice or ice packs used, how often the lid is opened, and the initial temperature of the contents.
For the best results, pre-chill your drinks and use frozen ice packs.
WHAT MAKES THIS COOLER EFFECTIVE AT INSULATION?
The cooler features a multi-layer insulation structure with EPS foam insulation designed to surround all six sides.
This construction helps slow heat transfer between the inside and outside, keeping your food and drinks at the desired temperature for longer.
The durable outer shell and inner liner provide additional structural protection for everyday and outdoor use.
CAN THIS COOLER KEEP FOOD WARM AS WELL AS COLD?
Yes! The TANSTRIDER cooler is designed for both hot and cold storage.
Its insulated construction helps retain the temperature of preheated food and chilled beverages, making it useful for picnics, camping trips, and outdoor gatherings.
Please note that the cooler does not actively heat or refrigerate its contents.
WHAT MATERIALS IS THE COOLER MADE OF?
The cooler features a durable PE outer shell, a PP inner liner, and an EPS foam insulation layer.
These materials work together to provide a sturdy, lightweight, and insulated storage solution for outdoor activities and everyday use.
WHAT IS THE DIFFERENCE BETWEEN THE 13L AND 26L COOLERS?
The TANSTRIDER cooler is available in two convenient sizes:
13L Cooler:
- Capacity: 13 liters
- Exterior dimensions: 33 × 27.5 × 25.5 cm
- Weight: Approximately 1.8 kg
- Great for personal outings, lunches, and short trips.
26L Cooler:
- Capacity: 26 liters
- Exterior dimensions: 42 × 33.5 × 38 cm
- Weight: Approximately 2.75 kg
- Ideal for family picnics, group outings, and longer outdoor adventures.
Choose the size that best fits your storage needs.
DO I NEED TO ADD ICE OR ICE PACKS TO KEEP ITEMS COLD?
Yes. For effective cold storage, we recommend using ice cubes or frozen ice packs.
For longer-lasting cooling, pre-chill the cooler and its contents before packing. Keep the lid securely closed and avoid opening it unnecessarily.
The cooler is designed to retain cold temperatures rather than generate cold air on its own.
HOW DO I CLEAN AND MAINTAIN MY INSULATED COOLER?
After each use, empty the cooler and wipe the interior with a soft cloth, warm water, and mild soap.
Rinse away any soap residue and allow the cooler to air-dry completely with the lid open before storing.
Avoid harsh chemicals, abrasive brushes, and prolonged exposure to excessive heat to help maintain the cooler's condition.